As far as design and usability are concerned Ultius is one of the best writing services I have seen so far. Nor filler text on functional pages, very concise and at the same time detailed FAQ and informational pages, comprehensive price list and order form, several ways of communication with the service, internal messaging system keeping you informed about your assignment – it is as if they studied other services for a long time and took into account the mistakes they make.
The price is based on three factors: number of pages, deadline and academic level of the assignment. By the way, you should take into account the fact that the service only deals with Undergraduate, Master’s and PhD tasks, so if you are a High School student you should probably find another agency to help you out. The prices are not among the lowest in the industry, but not very high as well: they start at $20 per page and go as high as $58 per page.
Support is available via live chat, e-mail and phone. It is not always online; they will eventually answer you via e-mail, although it may take time. Anyway, their operators speak good English and answer you in great detail, which is a rarity in the business.
Quality of writing:
There are a lot of examples on the site, and generally they produce a surprisingly good (because usually the examples offered by writing services are rather poorly written) impression. The English is solid, the text itself is well-written both in terms of facts and stylistics, the formatting is done correctly – it is clearly seen that the service did its best when looking for sample papers.
- You can ask for any number of revisions within 7 days after receiving the paper. The service promises to do all the revisions within 3 days of being asked to do so. Revisions are performed only in case they don’t contradict your initial instructions;
- Refunds are only provided if your paper doesn’t correspond to your initial requirements;
- You can communicate with the writer directly via the service’s messaging system; however, it does not include any phone time;
- Discounts are provided to loyal customers – that is, anybody who orders more than a handful of orders. New discount codes are created regularly, usually monthly, and distributed among them.
The service is rather impressive – you can really believe that they are an all-American company that doesn’t hire writers from countries where English is the second language. Good design, high usability, polite and well-informed customer support – it is more than enough to pay a good price for.