Thehomeworkhelp.com Review

9Pricing
7Support
6Usability
6Quality
8Speed
No comments.
Last updated 16.05.2013

Service Features

Payment Methods
PayPalPayment Cards
Thehomeworkhelp.com Discounts
Discounts for large orders and longer writing time; Discounts for return customers
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Website usability:

The people behind TheHomeworkHelp clearly think that any potential client should be grateful for the possibility to get help and thus has to be ready to overcome any inconvenience and outright obstacles they place on his way. And it is truly so – only a very determined person who has already set his or her mind on placing an order here will do it, because there is no information on pricing policy, no price calculator, only a little bit of information on the service proper; in other words, after visiting the site, TheHomeWorkHelp is perceived as a rather shady company.

Prices:

Every order is handled and evaluated individually, so it is hard to understand what the company’s pricing policy is – the only info on this is that the sum total is based on urgency, quality level of the work, amount of effort to be put into the assignment and so on. The task I gave them cost me about $15 per page, for undergraduate level and to be ready in a week’s time. Rather cheap when compared to a lot of other services, but it is still hard to understand what led to exactly this evaluation and whether it was possible to find a more economical solution if I changed the conditions a little bit.

Customer support:

You can only contact the support via e-mail or by submitting an order via the form on the site. The service actually considers it, as well as the absence of registration, to be an advantage, but I can hardly see why. Yes, the answers come within a couple of hours, sometimes even quicker, but still – was it really so hard to organize a chat- and/or phone-based support system? Moreover, without a customer panel you have to deal with all your orders via your e-mail, and if you order more than a couple of essays it may become a really troublesome issue.

Quality of writing:

Nothing special. Taking into account the inconvenience of the ordering system you await some kind of reward, but, alas, there were no miracles – the quality of the text was exactly what you may expect from a service with such low prices: not bad, but certainly not exceptional.

Order peculiarities:

  • Payments are only accepted in USD;
  • No refunds – if the agency fails to provide the service, they include the amount you've paid into your credit with them;
  • You can get discounts for large orders and in case you give a long time to write (other services, however, don’t tend to call it discount);
  • The client pays 4% extra for transaction charges;
  • Free revisions until the client is satisfied.

Total:

TheHomeWorkHelp would have been an average writing service based on the level of its writing; however, poorly organized website and customer support don’t add to its advantages as well.

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