Limited to just a handful of functions. There is no automatic order system, and the only way of communication between you and the service is your e-mail. There is no customer panel, no internal messaging system, which means that, again, you have to keep an eye on your order via e-mail, which is hardly convenient, especially if you place multiple orders. A pricelist is available, but not very useful – the real price may be quite different from what is said on the website if the customer support considers your task to be too difficult.
This agency seemingly tries to make its services as affordable as possible. Price per page ranges from $8 to $40; you may find a pricelist on the website, but don’t consider it to be completely true – as there is no automatic ordering system, every assignment is handled individually by the customer support, and they hold the right to evaluate an assignment higher than it is supposed to be if the task is hard and complex enough.
The only way to contact the customer support is via e-mail, which is somewhat disappointing, but goes hand in hand with other unpleasant features of this service. Surprisingly, the support itself works as well as it is possible taking into account such an inconvenient system: answers come reasonably soon and are mostly correct and detailed.
Quality of writing:
There are several samples of works said to be done by the service’s employees, but they only prove one thing – that this agency isn’t very particular about who works for it. Some of the texts are really decently written, and I have no complaints about them. Others look like dry and bland recounting of some other works, and some are full of errors and weird, non-English turns of phrase. If they have actually been written by the writers working for TheEssayHelp, one may suppose that these writers haven’t been very rigorously trained.
- Discounts are available for bulk orders and from July to September. In addition, the service provides $10 discount for every 3 people you refer to them;
- No registration required or possible;
- No refunds;
- Free revisions within 3 months after completion date unless you change your instructions;
- Originality report is available for a small additional fee;
- You have to pay transaction fees.
All in all, TheEssayHelp looks like an embodiment of mediocrity. It is hard to say anything particularly good or bad about it. Prices are reasonable, but the absence of refunds is highly suspicious. Customer support works via e-mail, which is quite inconvenient, but its members seem to be professional enough. It is hard to say what outweighs what.