Writing Services Review page 25
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This service is better described from the point of view of what it doesn’t have: a decent website, good examples of writing, customer interface, real-time support system, refunds… The only positive feature is affordable pricing. And I doubt it is all that good, all things considered.
An extremely generic writing service, with the only exception of being British. As a result it may boast of having somewhat higher than general prices and a strange point in its order form, saying that although they are an American company they have British writers as well. Seems like somebody forgot to correct something when copy/pasting parts of the design from another place. Otherwise, however, the site produces a rather pleasant impression, with the exception of its customer support, which mostly behaves rather unprofessionally – they tend to disappear mid-conversation without answering all your questions (if answering them at all).
Firstly, it was impossible to place an order since customer support ignored my mail. In addition to that, thecustomessay.com simply looks extremely untrustworthy. No registration, very little information about the service itself, suspiciously low prices, the site that hasn’t been updated since 2009 and general feeling of cheapness about the entire affair – if a business doesn’t care about the impression it makes, why bother dealing with it? Presumably low prices are the only selling point here, but drawbacks outweigh it by far.
Anybody who spent some time trying to understand anything from this website or get some useful data from its customer support is very unlikely to come back and try again. Tons of filler text, absence of information you may need, completely broken price calculator, unhelpful customer support – it is an amalgamation of everything that may be wrong with a writing service.
This service looks imposing for only about ten seconds after you first encounter it, then the truth breaks through. The live chat is in fact an offline query form (probably online at some moments, but I s never seen it work), the contents are mostly filler text and incomprehensive “special offers”, no samples, support takes ages to react… The one redeeming quality is probably its pricing policy, which is mostly reasonable.
This service doesn’t have any defining qualities – it cannot be characterized as essentially good or essentially bad. Affordable prices go hand in hand with defective support system, reasonable refund system is accompanied by the unprofessionally designed website – in other words, it is up to you to decide whether pros outweigh the cons or vice versa.
At first it looks like a rather trustworthy agency, but then this impression is spoiled somewhat by the absence of important details on the site and the poor performance of the customer support team. However, the free draft service seems interesting – if you manage to get them to do what they are supposed to do.
DissertationCapital.com leaves an extremely unpleasant impression. Sloppily designed website, lots of filler, dozens of links leading to the same pages, tremendously annoying price calculator, facepalm-inducing grammar and syntax mistakes strewn everywhere, non-functioning customer support and ridiculously underpriced services – all this makes it look very untrustworthy. Taking into account the sheer inconvenience of placing an order with this company it is, indeed, surprising that they hope to attract any customers at all with this kind of a website.