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Last updated 26.11.2017

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US and UK writers only; 7% first-time discount
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Website usability:

While the website looks nice, this impression is deceptive. There is almost no information about how the service works, which means that you have to contact the support to get the most trivial information, which they are not very quick to give you. In order to see how much you will have to pay for this or that order you have to first create an account on the website and, amusingly enough, the only way to get access to company’s refund policy is to place an order first.


Prices at are somewhat higher than average, which becomes especially clear when you look at its editing services – their starting cost is about the same as for original writing at many other companies. Nevertheless, upper fee limits are more or less the same as everywhere: depending on the urgency and academic level you have to pay from $17.55 to $45.85 per page. Business writing goes separately and has its own price range ($22.15-$40.90).

Customer support:

Support is available via chat, toll-free phone and e-mail. Operators are rather slow on the uptake and take a while to answer your questions, even the more general ones. It seems that support is outsourced and overworked, because quite often their answers are obviously copied from a rulebook and somewhat irrelevant to what you’ve asked. However, they talk in pretty good English, which is more than can be said about some other companies.

Quality of writing:

There are no samples on the website, but the quality of their filler text is nothing out of the ordinary.

Order peculiarities:

  • Online order tracking;
  • Free plagiarism report on demand;
  • 10-day free revisions period;
  • You can choose your own writer;
  • You can contact your writer via messages in your order;
  • You can get a refund if the order is late or if you don’t pass.


All in all, the best expression to describe would be ‘mildly annoying’. There is nothing outrageous about the service itself and the way it does business, but there are a lot of little and not so little things that add up, creating an image that doesn’t inspire much confidence. Usability leaves much to be desired, blocking some parts of the website until you register, prices are too high, all things considered, customer support is too slow, the website itself holds very little useful information about the service, there are no samples of the company’s work… There are just too many of these small flaws to believe they are really trying hard to sell their services.

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