The site looks neat enough, though I personally disapprove of flash applets which take up a considerable part of the page just to catch the visitors’ attention but contain only generalized descriptions common throughout writing agencies at large. Some pages also present just vapid praiseful texts devoid of any relevant details. Still, you don’t have to look long and hard for such important things as payment methods, prices, discount offers and contact information. The price calculator is also helpful.
If you are in a tight financial spot you may be disappointed when you visit this agency: the rates are considerably higher than average. A Master’s essay costs £14.63/page in 10 days’ time; naturally the price climbs as the deadline draws nearer. Papers can be done in compliance with three quality standards, and your charge may be ‘Budget’, ‘Normal’ or ‘Double’.
Chat: first time I visited, the chat was online, and the operator responded to my message immediately, but when I asked for more details on this and that, it took her quite a long time to check.
E-mail: my queries were processed rather quickly, thus allowing solve my problems quickly.
Phone: several times the phone was either busy or no one was at hand to pick up my call. I had to call in about an hour to finally talk to the support; the answers were a bit less prompt than I wished, but up to the point.
Customer Panel: the traditional set of order management functions, convenient as benefits.
Quality of writing:
I couldn’t find any writing samples on the website, so ordering a paper here felt a bit of a blind shot. I needed some guarantee of a better grade, so I chose the Guaranteed 2:1 Standard. The finished assignment was all right; I didn’t have to ask for any revisions.
- 15% discount for new customers (code: idealessay15);
- Progressive discount for return customers: based on the sum total of pages ordered (5% for over 15 pages, 10% for over 40 pages, 15% for over 100 pages);
- Free title and bibliography page, as well as acknowledgements list;
- You are entitled for unlimited free revisions of the finished paper within 14 days from the delivery date (30 days with larger assignments such as theses and dissertations);
- When filling out the order form you can specify the language style you prefer (UK, US English or English as a second language).
IdealEssay provides papers of decent quality; however, the prices may hit you in the wallet. But it is always up to you to decide which assignments to order and how much to pay.