Don’t bother looking through the website, you won’t find anything there. Prices, money back and revision policy, discounts, anything else – you have to contact the customer support. The site itself is empty, aside from a bunch of samples and an e-mail of the abovementioned support.
According to what the support operators say, the price mostly depends on the deadline and the difficulty of the task, all the other factors are much less important. The degree of difficulty is determined by support – in order to place an order you have to send them the details of your assignment, and then they reply with a quote. Mostly the prices start at about $15-17 per page and rise as high as $30-35.
Customer support uses an e-mail as the only means of communication. It may sound as a debatable decision, but the service may have a point – the people working there seem to really be available round the clock and, in addition, it is a cheap and easy way to keep all the records. The answers come pretty quick and mostly you don’t have to ask again. However, if you place numerous orders, using e-mail to deal with all of them may become confusing.
Quality of writing:
There are ten samples on the website, and, frankly speaking, it is hard to say anything definite when founding your opinion on them. They belong to different topics and, undoubtedly, different authors, and not all of these authors have a very good understanding of what their job is. Others are pretty good, but the ones with grammar and spelling mistakes somewhat spoil the impression.
- Any number for free revisions for indefinitely long time, as long as the client doesn’t change his requirements;
- Refunds are not available. In case the job is not done, or is late, or if it is of poor quality and you can prove it you may receive its price as a credit which you can use to order future assignments;
- The service states that you may hire a British or an American native English speaking writer;
- You may get a discount as a return customer of if you place a large order.
In general this service is not very imposing. A useless empty website, no way to register, no way to contact the writer directly, no way to get a refund… all these things make the agency look horribly temporary, as if it is ready to get all its things and vanish any moment. Not a very reassuring feeling when you deal with someone who takes your money and offers to handle an important job for you.