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Last updated 02.11.2017

Service Features

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Website usability

An Easy navigation menu on the left hand side helps you to find all the necessary tabs, such as: Pricing, Advantages, Policies as well as the Terms and conditions. The information is well written and organized, thus there should be no problem operating the website. On the left hand side customers may enter the login information in order to access their account.


A rush 12 hours Masters paper will cost you $44 per page, and this is the highest academic level that the company offers. The lowest price that you will be charged is $14 for a High School level paper with an 8+ days delivery. There is no specific discount policy, however if you talk to the operator, you might get a 5% autumn discount. The price that you pay covers proofreading, formatting, amendments and a title page together with the bibliography.

Customer support

There are several option available for the customers to contact the staff members.

  • Chat: The chat has been accepted instantly, however the operator didn't provide me with detailed and extensive responses.
  • Phone: The only phone number that I was able to use is for the new customers. After you login to your account, there is another phone number provided, and unfortunately it doesn't seem to work. The phone operator was nice and friendly, tried to help me with the questions that I had.
  • Email: Customers are updated on the progress of the order via a automatic notifications. Also, the final copy of the paper is sent through the e-mail.
  • Customer's account: You may send messages, but there is no option to choose the support or the writer as a recipient, which made me contact the support in order to confirm that the writer gets the note. The writer replied shortly with a thorough explanation of the addressed question.

Writing quality

I have received an e-mail with the attached paper a day prior to the deadline. The essay that I have gotten was a pleasure to read. It was well structured, contained a separate abstract, body of the paper and the conclusion. However, some minor phrases had a match with the online sources. There is no direct claim for plagiarism, nevertheless the writer instantly revised the paper in order to make sure it is 100% original. The content of the paper corresponded to the College level writing, which I have ordered.

Order peculiarities

  • One can pay using PayPal only;
  • A 100% refund is guaranteed in case of late delivery or plagiarism found in the paper; one page is 275-300 words long;
  • Revision request should come no later than 14 days since the order was completed by the company;
  • The company can not guarantee 100% satisfaction for the urgent (up to 48 hours) orders that exceed 8 pages.

Total is a company that has been found by a group of former professional writers from the US and the UK. The quality of writing remains on the high level, which makes the customers stay loyal. The advice that I would give is to improve the performance of the customer's support.

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