At a glance, the website leaves a rather pleasant impression. Passable design, not too much filler text, working price calculator – everything seems to be in order. However, if you dig a bit deeper, it turns out to be an illusion. Price calculator doesn’t take into account most of the factors, chat doesn’t work, there is no FAQ, only a couple of sentences in small print on company’s policies.
Prices per page range from $20 to $60 per page, depending on the degree of urgency and some other factors, like academic level, subject matter and overall size. However, there are several catches. Firstly, these prices don’t seem to be definitive – each assignment is negotiated separately with customer support after you’ve left its description, and there may be some changes. Secondly, price calculator doesn’t seem to be taking the type of work into account – according to it, proofreading cost as much as writing from scratch. Thirdly, there are additional options that can influence the overall price as well.
There are supposed to be two ways of contacting customer support: live chat and e-mail. However, the chat is down due to ‘technical difficulties’, which seem to be permanent, so this function either has never been implemented or ceased to function and nobody bothered to repair it. Support team doesn’t seem to be in a hurry to answer your e-mails either – the only surefire way to attract their attention is to fill in the query form (which ‘conveniently’ serves as the order form as well). In this case, somewhat surprisingly, you will get a quick and detailed answer to all your questions.
Quality of writing:
Judging by texts on the website the company is capable of providing more or less decent writing: there are no obvious mistakes and logical inconsistencies. However, when you take into consideration their prices, it seems that they are of too high an opinion about their work.
- Premium writers are available for 12% increase in price;
- Writecheck plagiarism report is available for additional $10 fee;
- 4 percent transaction charges;
- No refunds. If you don’t receive your order on time or at all, the most you will get from the company is credit you can use to pay for another assignment;
- The entire sum of the transaction is paid in advance;
- You can only contact your writer through the customer support;
- 10 percent discount for those subscribed to the service’s newsletter.
Total: The company feels like a decent service at first, but quite soon you face a number of inconsistencies. Chat that never works, poorly organized order system, lack of registration, the necessity to pay the entire sum in advance, impossibility of refunds – all these things add up, making dealing with dissertationuk.co.uk a tricky business.