No comments.Last updated 21.06.2016
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Website usability:Usability of this website is very limited. Customer support is available on and off; there is no pricelist that would encompass all situations; the FAQ section is very superficial; pages are cluttered with useless filler text that is not separated from meaningful elements at all, and the overall design is rather off-putting.
Prices:It is rather hard to define the service’s price range for it doesn’t have a unified pricelist, and one has to judge by a not always very convenient price calculator. Prices vary according to the type of the assignment, deadline and academic level. For example, essays start at $10.95 per page – if it is a high school essay and you need it in a month – and go up to $49.95 (doctoral level, due in 12 hours). Frankly speaking, the difference in price doesn’t seem like a very dramatic one, taking into account vastly different amount of effort and level of expertise needed to complete these assignments. There are other types of work, such as proofreading and rewriting, with their own pricing.
Customer support:Customer support is available via live chat, on-site query form and phone. Chat is online on and off without any visible pattern. However, when it is offline, it is possible to contact them via a query form, and they usually answer you via email in a few hours.
Quality of writing:Some samples of what are presumably works written by the service’s employees are present on the website, but we weren’t able to open them. Therefore, the only way to judge the quality of writing is to take a look at texts presented on the site itself – which are none too exceptional. The usual filler text in ungodly amounts, usual turns of phrase, typical mistakes – in other words, it’s far from being outstanding.
- Free revisions for one month after the order delivery as long as the instructions remain the same;
- You can place an order on a small fraction of your work to see how well the service deals with it before committing yourself to something larger;
- Communication with the writer is only possible via customer support;
- New customer get 10% off the first order, after placing a few orders this amount may be increased;
- Refunds are possible, but it’s decided upon on a case-by-case basis.