1 comment.
Last updated 09.07.2021

Service Features

Payment Methods
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Free bibliography page.
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Website usability:

Minimalistic design, but a lot of useful information. A very pleasant touch – the site does not only show the time the service functions, but also tells you what time it is now at the agency’s headquarters – which is very convenient if you live outside the United States. Also, the site has an unusual ordering system: first you place an inquiry, the service studies it and asks for corrections and clarifications if necessary, and only then you receive a link allowing you to pay.


There are no fixed prices, and the service does a good job explaining why it is so – according to them, the only reason why a site may keep standardized pricing is because it simply compiles paper from parts of other works. CustomPapers produce, well, custom papers, based on real research – that is why it takes them so long to evaluate your task before they even start working – they do not take jobs they cannot do. The price is based on the degree of complexity and the amount of time needed to write it – the proximity of deadline usually doesn’t matter, unless you need the paper really quickly. All in all, an undergraduate paper may cost $30 or $200, or more. The price of higher level assignments may rise to hundreds of dollars.

Customer support:

You can contact it via chat, e-mail or phone. Although they don’t work round the clock, the site clearly states their working hours, and they seem to stick to them. Irrespectively of the communication method you use the support is extremely helpful and polite – it is a pleasure simply to talk to them, especially when compared to barely literate operators from most other sites.

Quality of writing:

There are a lot of samples on the website and generally they are pleasantly surprising: good language, no grammar or stylistic mistakes, interesting content. In other words, you feel that there are decent people behind this agency.

Order peculiarities:

  • In addition to academic level, you may choose the desired level of writing skills your writer is supposed to have: good, very good, excellent, ESL;
  • You may choose between British and American language style;
  • You may choose between absolutely fixed and expandable deadlines;
  • You may ask for a specific writer to work with;
  • You can communicate with your writer via e-mail or phone;
  • Initial quote takes 1-12 hours to be processed;
  • Sometimes you can get a discount for orders larger than 20 pages;
  • Once the writer has started working, the order cannot be cancelled;
  • Refunds are possible in some cases;
  • Free revisions within 48 hours after you receive the paper.


One of the most impressive, professional-looking and simply pleasant to deal with services I’ve met so far. Prices may be a little unclear, but if you want real quality I would recommend CustomPapers before anything else.

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Reviews (about



2017-08-20 17:03:34
Custom papers is not very good. Sub par paper and poor customer service. I received a paper with many mis-spellings and improper grammar. Content was basic and not in depth as instructed. Would not recommend.
Papper Type: Essay