No comments.Last updated 22.08.2016
This review has not yet been approved by the owner of this writing service. If you are the webmaster of Customessayus.com, please Contact Us to approve or remove this review.
Website usability:The website of this service is somewhat rudimentary – there is barely anything but a pricelist, an order page and a query form. No information about the company, no online customer support, no FAQ, nor anything else. It is just a few poorly designed pages promising you high-quality writing and suggesting a payment method.
Prices:Normal academic assignments are priced according to their academic level (undergraduate, bachelor or professional) and deadline (from 14 days to 3 hours), with prices ranging from $10 to $56. The admission help is priced separately and is much costlier: from $41 to $197 per page, depending on the degree of urgency. Other types of work (proofreading, problem solving, multiple choice questions) have their own price ranges, easily available on the site’s front page.
Customer support:The customer support is available only via a query form. You write your questions online, it gets sent to the service’s email (without your knowing it), then you have to wait for the support team to react. The service claims that customer support works around the clock, but we’ve been waiting for a reply for hours on end, on a workday, without any results. We are not even sure the service functions at all.
Quality of writing:There are no samples on the website, and the only way to judge the service’s attitude to writing is by the texts on the website itself. What they tell you isn’t very optimistic: perhaps there are no blatant grammar and spelling mistakes, but the writing is bland, lifeless and quite generic. In other words, they don’t inspire you to place an order at all.
- Plagiarism report is available for an additional fee;
- VIP customer service for an additional fee. It means that replying to your messages becomes the service’s first priority;
- Writer choice options: regular writer, advanced regular writer (extra fee), previous writer (a writer who already did an order for you), top writer (one of the service’s top-10 writers, extra fee).