Website usability:CustomEssayService.com has a very strange website. On the one hand, you may find most information about how it works, how much you will have to pay, and conditions of service. On the other hand, it looks like something designed by a middle-school student with a set of generic clipart used as a toolset. Pricelist is incomplete, the only contact to the customer support is on the order page (which is, incidentally, on a different website) – in other words, it is a slipshod affair if there is one.
This company claims to be the cheapest academic writing provider on the Internet, and they certainly mean it: prices start at $13 per page for college-level writing, and even taking into account the fact that a page here is 250 vs. the usual 275 words, it is still a mere pittance. PhD-level writing to be ready in 8 hours costs $40 per page, which is also somewhat unusual. Additional options may ramp up the overall price quite a bit, but the general picture is clear.
We were unable to contact customer support. CustomEssayService.com doesn’t seem to have customer support contacts at all, despite claiming it to be working 24/7. The only way to contact it is chat and phone on the order page (that are located on an entirely different domain), and they don’t answer as well.
Quality of writing:
The quality of writing as seen from the examples present on the website varies greatly. Some essays are nothing but rambling walls of text without any internal structure and logical connections between different parts. Others are quite decently written and even somewhat interesting to read. In other words, they are evidently written by different people.
- Free revisions;
- 250 words per page;
- Options available for additional payment: a top-5 writer, VIP support, regular progress notifications, proofreading by quality assurance department;
- You can get a full refund for the first order placed with the service if you are dissatisfied with results;
- Refunds are also possible in case of plagiarism and missed deadlines;
- Revisions are free for 15 days after you receive your paper;
- Regular progress reports while the text is being written.
CustomEssayService.com has to be seen to be believed. It combines awful design, total lack of customer support and general atmosphere of sloppiness with claims that most their writers have PhD degrees, and some are even retired professors. Prices are quite low, though, so if you feel like risking it, you may try them out. The site itself works by fits and starts, so be prepared to wait quite a while when looking through it.