The website is mostly nicely designed, but it could have been much, much better if its creators didn’t rely so much on filler text. You can find almost all the information that may interest a potential client, but first you have to look through a dozen pages sifting through hundreds of meaningless words in the process.
What is clear about CustomDissertationHelp is that they don’t try to rip you off – they belong to a more affordable kind of writing services. The prices for essays, for example, start with $12.99 per page and get to $26.99, with the latter being a paper of higher quality to be done within 24 hours – an extremely modest fee when compared to what you may see sometimes. The things that are taken into account are the degree of urgency and quality level, which may be Standard or Premium. However, the difference in price between these two levels is negligible, so probably the same goes for quality.
There is a button marked as live chat, but whenever I tried to use it, it led to a query form, offering you to send an e-mail. You can take a short route and use the e-mail address they mention on the site. Anyway, they tend to get back to you in an hour or two. The answers could have been more detailed, but mostly there is no need to repeat your queries. Or you can always use a phone, of course.
Quality of writing:
There is not a single sample of their writers’ work on the website and, therefore, no possibility to judge the quality of their writing beforehand.
- 10% discount for first-time clients;
- You can communicate with the writer in the process of writing;
- Features available for additional (rather small) fees: proofreading by an editor and originality report on your paper;
- Up to 5 free revisions within 14 days after completion date in case the client doesn’t change his initial instructions. If he asks for a revision later or includes additional demands, he has to pay extra;
- Money back policy – you can get 80% of the amount you’ve paid if you are displeased with the results. In some cases the service may ask for some evidence from the customer. You may get up to 90% back if you ask for a refund before the order is delivered to you.
All in all, CustomDissertationHelp looks like a decent enough writing service. At least in its price range. Money back policy is reasonable, prices are low… although the customer support system is misleading. It, however, works alright once you get used to the fact that chat button actually leads to an e-mail sending form.