Custom-essay.org Review

9Pricing
9Support
8Usability
8Quality
9Speed
No comments.
Last updated 22.08.2016

Service Features

Payment Methods
PayPalPayment CardsMoneybookers
Security
Money Back Guarantee
Custom-essay.org Discounts
15 percent off the first order (welcome2016 valid for 22.08.2016)
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Website usability:

The website does its job pretty well. Almost all the information is easily available, there is not too much filler text and what is present is rather well-written, customer support is available in a number of ways, the design is nothing special but isn’t jarring as well – in other words, it’s a solid and pleasant site to deal with.

Prices:

Pricing policy is quite reserved as writing services go. The price per page depends on the proximity of deadline and the academic level, ranging from $16.49 to $37.99, thus starting somewhat higher than many other writing services but not getting its prices too high. The primary currency is USD – if you pay in any other currency, the sum total may vary a bit due to fluctuations in exchange rates.

Customer support:

Phone (toll-free for UK and US) or live chat, both said to be round-the-clock and this is probably true. Whichever method you use, an operator answers almost immediately and provides all the necessary information and assistance in a matter of minutes.

Quality of writing:

Custom-Essay.org is supposed to show some samples of its writers’ work, but this option doesn’t seem to be functioning – all you can see is a title page of some paper. Thus, the only way to judge its writing is via texts on its website. And these texts are surprisingly good: although they tell the same story about a top-notch service and professional writers you find virtually everywhere, they at least do a fairly good job at dealing with grammar and syntax.

Order peculiarities:

  • Direct communication with the writer;
  • Customer feedback – you fill in a survey after receiving your order, and have a chance to reward the writer;
  • Flexible discount system: 15% off the first order, 5% discount for both you and your friend if you refer somebody to the service, and individual situational discounts – you can ask for them if you believe you deserve one;
  • Rather intrusive ordering procedure, demanding quite a bit of information from you;
  • Free revisions are available for 14 days after the order is completed (45 and 90 days if you sign up for Gold or Platinum service plan respectively);
  • Refunds are possible in case of plagiarism or late delivery.

Total:

All in all, Custom-Essay.org leaves a pretty pleasant impression, especially when compared to legions of half-baked writing services out there. The website is nicely if inconspicuously designed, contains all the necessary information, all parts of it work as intended, customer support does its job without delay, writing quality is decent at the very least. In other words, a solid all-round company, most likely worthy of your trust.
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