No comments.Last updated 22.08.2016
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15 percent off the first order (welcome2016 valid for 22.08.2016)
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Website usability:The website does its job pretty well. Almost all the information is easily available, there is not too much filler text and what is present is rather well-written, customer support is available in a number of ways, the design is nothing special but isn’t jarring as well – in other words, it’s a solid and pleasant site to deal with.
Prices:Pricing policy is quite reserved as writing services go. The price per page depends on the proximity of deadline and the academic level, ranging from $16.49 to $37.99, thus starting somewhat higher than many other writing services but not getting its prices too high. The primary currency is USD – if you pay in any other currency, the sum total may vary a bit due to fluctuations in exchange rates.
Customer support:Phone (toll-free for UK and US) or live chat, both said to be round-the-clock and this is probably true. Whichever method you use, an operator answers almost immediately and provides all the necessary information and assistance in a matter of minutes.
Quality of writing:Custom-Essay.org is supposed to show some samples of its writers’ work, but this option doesn’t seem to be functioning – all you can see is a title page of some paper. Thus, the only way to judge its writing is via texts on its website. And these texts are surprisingly good: although they tell the same story about a top-notch service and professional writers you find virtually everywhere, they at least do a fairly good job at dealing with grammar and syntax.
- Direct communication with the writer;
- Customer feedback – you fill in a survey after receiving your order, and have a chance to reward the writer;
- Flexible discount system: 15% off the first order, 5% discount for both you and your friend if you refer somebody to the service, and individual situational discounts – you can ask for them if you believe you deserve one;
- Rather intrusive ordering procedure, demanding quite a bit of information from you;
- Free revisions are available for 14 days after the order is completed (45 and 90 days if you sign up for Gold or Platinum service plan respectively);
- Refunds are possible in case of plagiarism or late delivery.