1 comment.
Last updated 03.04.2017

Service Features

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Website usability:

CoolEssays leaves a very pleasant impression: there is not that much excessive information, useful data is located where it is logically supposed to be, the design is ergonomic: nice to look and easy to use. You can place an inquiry without making an order itself, prices and the method behind them are clearly explained – in other words, from the point of view of usability it is among the best.


Prices are determined by the academic level, deadline, number of pages and additional requirements if you choose to include them. As the agency performs a number of different services (writing from scratch, business writing, proofreading, editing and rewriting) it is hard to speak about minimum and maximum price per page – different kinds of assignment have different price ranges. However, most basic writing from scratch differs from $9.99 to $59.50, which seems to be reasonable enough.

Customer support:

Chat: the operator answers your questions almost immediately, knows everything about the service and does her best to be as helpful as possible. Phone: the same as above – either they have a lot of operators or I was always calling during quiet periods of their work, but I never had to wait for an answer or call more than once.

Quality of writing:

Unfortunately, the texts received from the service weren’t as excellent as the other aspects of CoolEssay. However, I very strongly suppose that my impression was mostly spoiled by the fact that I expected more from a service that is so well-organized. There weren’t any serious grammar or factual mistakes, but the general level was somewhat lower than I supposed it should have been.

Order peculiarities:

  • Free add-ons;
  • Additional services: proofreading, editing, rewriting;
  • Before you place an order you can make a free inquiry so that the service can check whether there is a writer ready to work on your assignment;
  • Possibility of monitoring the process of writing;
  • Prices do not include primary research;
  • You can order the assistance of professional ENL editor (+30% to the cost);
  • You can order the samples of writer’s work for $5;
  • Detailed money-back and revision policy – check corresponding pages for full information;
  • You can order a top (+25% to the overall cost) or ENL (+30%) writer;
  • 1-page summary of your paper is available for $20;


CoolEssay is excellent in everything with the exception, unfortunately, of the writing itself. However, the order I placed was for a paper of the most average level possible, so it is quite possible that the quality rises proportionally to the price. All the other aspects are above any complaints.

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Testimonials (about



2017-06-26 05:49:53
I highly recommend this site to everyone! I needed to order a 20-pages urgent paper and I worried about paying such a big sum to the service I have never used before. So, I called them to learn more about the services and possibilities and you know what - I liked it. The support was nice and convincing, so I placed my order. The writer has contacted me after half an hour saying that he was working on the paper and asking for some minor clarifications. Every time I needed to ask something I got the prompt response. I got my paper written at high level and in time and no revisions were needed. Appreciated for real!
Papper Type: Essay