No comments.Last updated 06.03.2018
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Website usability:The website seems to make an effort towards a modern sliding design, but the impression is ruined by ubiquitous stock images (both photos and navigation elements). Speaking of usability, there isn’t even an order form – you are supposed to contact the service’s representative directly and discuss the conditions of your order. There is no price calculator as well – your only alternative is to calculate the price of your order manually.
Prices:The price per page depends on how soon you want the job done and the type of service you want to order. There are three types: Classic Plus, Professional Plus and Elite Edit. The difference is in the amount of work done by the service: it is either simply proofreading or proofreading accompanying with stylistic and technical editing. Prices range from £8.95 to £39.95 Keep in mind that pages are considered to be 225 words rather than the more usual 275.
Customer support:Available via phone and live chat. All contact forms are pretty invasive and demand you impart your name, email and phone number simply to ask a question about the service, and even after that live chat isn’t online at all times and it may take the operators hours to react to your queries.
Quality of writing:There are no samples of the service’s writing on the website. It may be because the service doesn’t provide writing but editing assistance, and publishing their clients’ papers would have been not a very good idea.
- The website doesn’t provide writing services – only editing and proofreading, primarily oriented at dissertations and other large and complex academic assignments;
- 225 words per page;
- You have an opportunity to ask for additional free revisions after receiving your paper. For assignments of less than 6000 words they are provided for 20 days, for those over 6000 – for the period of 35 days. Revisions after these periods are charged. All revisions take between 48 and 72 hours;
- You get a full refund in case the service cannot complete your order;
- You get a 70% refund if you decide not to use the company’s services after placing an order.