The website of Bestessays.com has very user friendly interface. It is quite easy to find all the necessary information by following the variety of links. There are such helpful tabs as Pricing, which includes a price calculator with multiple features that you may order; sample essays, FAQ and a Discount policy. However, it is not that simple to retrieve the Terms and Conditions and the Money back guarantee. An order form is well structured and permits a client to easily place an order.
Price combines several components such as number of pages, deadline, type of document and quality level. One can find it unreasonable that the academic level doesn’t affect the cost. A discount policy at Bestessays.com offers from 5% and up to 15% off depending on the quantity of pages ordered. Also, company has implemented a 15% discount for the first time users for promotional purposes. Customer can order 1 page paper with the minimal cost of $21.99.
Bestessays.com customer support is presented by toll free phone numbers for UK, US and Australian clients, chat rooms, e-mail and messaging system via customer's area. Support works 24/7.
Bestessays.com chat: Support provides exhaustive answers to all quires. however for times when a company experiences high volumes of chat inquiries, your chat request may not be accepted.
Bestessays.com phone: A representative replied immediately, conversation turned up to be very helpful as my concerns were addressed professionally.
Bestessays.com customer's area: It is a little hard to navigate within this page, there are too many labels that are unnecessary and misleading. My message has not been processed by the support team for more then 24 hours, thus i had no choice but to give a phone call. The reply from the writer should be expected sooner, nevertheless it may not contain some inappropriate information.
Quality of writing may greatly vary from case to case. A recently conducted evaluation shows that a paper can receive a high or an average score. The writers need to proofread the papers more thoroughly in order to avoid grammar, punctuation and stylistic mistakes with result in the inconsistent paper flow. However, some of the papers are very well written taking into consideration both grammar and content of the paper.
Order processing peculiarities
- the payment system is represented by on-line form where the credit card information should be entered, as an alternative method is a wire transfer;
- free of charge revision policy enables clients to post a revision request unlimited number of times for 14 days after the first paper has been uploaded;
- orders are completed on time, without a delay;
- one may ask for a different writer to complete the revision;
- there is no specific Money back policy;
- website offers a considerable amount of features, such as VIP support, 1 pages summary, proofreading by an editor, top 10 writers and UK writer.