The website of BestCustomEssay is nothing out of the ordinary. Useful information is neatly packed in two or three pages where you can find everything a potential client may need: price calculator, detailed order form, chat with technical support, terms and conditions and so on. As far as you pay no mind to additional pages that only exist for the sake of search engines it even looks reasonably well tailored.
Pricing policy of the service is quite typical: prices for essays start with $19.99 per page and rise as high as $52.99 per page, with some additional options raising the overall fee either by percent or by a certain sum. Other kinds of assignments are evaluated in more or less the same fashion, with prices never differing very much from that of essay writing. The price per page is based on quality level (Standard, Premium or Platinum) and the degree of urgency (between 10 days and 3 hours). Academic level, surprisingly, doesn’t make any difference.
You can contact customer support via chat or e-mail. However, when you try to ask your questions via the chat it feels almost like you try to write them a letter – in the sense that you are lucky if they answer you at all, let alone quickly.
Quality of writing:
Probably it would be a bit of an overstatement to say that the writing quality was atrocious, but they haven’t gone far from it. The general impression is that the text was written by a non-native English speaker who tried to smooth it over by using a dictionary, which quite often landed him with very peculiar words in very unusual positions.
- 15% discount off the first order;
- Progressive discounts based on the total number of pages you’ve ordered from the service (5% after 15 pages, 10% after 50, 15% after 100);
- You always get direct contact with the writer and free add-ons;
- Premium and Platinum levels presuppose progress notifications and proofreading by a corresponding department;
- Platinum level orders are completed by top-10 writers and you get VIP support as well as SMS notifications;
- UK writers are available for additional fee;
- Free revisions within 14 (30 in case of dissertations and other large assignments) days from the first completion date;
- You may receive a refund within 3 days after completion date if you can give strong reasons for this.
BestCustomEssay can be called anything but what it is actually called. It is not best and probably not even custom – it is among the most mediocre agencies of this kind I ever dealt with. Customer support, writers, conditions – everything is subpar at the very best. The one redeeming quality is probably the website which is informative enough.