No comments.Last updated 23.03.2017
Money Back Guarantee
15 percent off the first order (begin15 valid for 23.03.2017)
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Website usability:The website is inconvenient, some parts of it (like pricelist) are conspicuously missing although everything indicates that they are supposed to be in place, some functional elements have obviously not been tested because they are misaligned. In other words, it looks unprofessional and off-putting.
Prices:Price per page ranges from $12.99 to $26.98. The only two factors influencing it are how soon you want the order to be done (available deadlines range from 10 days to 24 hours, with the latter naturally being more expensive) and something called “quality level”. Website doesn’t contain any definite information as to the difference between Standard and Premium quality, nor were we able to get anything coherent about it from the customer support. The only difference perceivable by the customer is that Premium quality costs $2 more than Standard quality orders with identical characteristics.
Customer support:Available via phone, live chat, email, supposedly 24/7. It may be so – whenever we contacted the service, its operators got back to us fairly quickly, but often it took them a while to collect their thoughts and provide any actual answer. Sometimes they seem to purposefully avoid answering a particular question hoping you will get tired of repeating it and go away.
Quality of writing:There are no samples present on the website, and the only way to judge the quality is from the character of filler text, which is about as poorly written as one can expect from a generic writing service. Although there aren’t many grammar and syntax errors (they are present, however), the text as a whole barely makes any sense – it is almost looks like randomly generated word salad.
- Discounts: 15 percent off the first order, plus additional discounts during temporary promotional campaigns – you can find out more from the customer support;
- If you are not satisfied with your paper you can ask for a free revision or a refund (full or partial depending on your situation).
- Return clients can ask to have the writer they already worked with to be assigned to their order;
- Additional features are available for an extra pay: plagiarism report and proofreading by a professional editor.