The website is visually all right but for, probably, a biggish flash applet which praises the agency yet conveys no useful information. All other pages, except for the order form proper, are pretty much useless, too – the Prices section, for instance, contains more ramblings and no price table itself. The order form, however, lets you see real-time how various factors affect the final price; at the bottom of the ordering page there’s also the link to the Terms and Conditions section.
Rates at AstonishingPapers are not what you can call exorbitant: in case of 10 days’ deadline an essay would cost you from $13.95 to $18.95/page; Master’s and Ph.D.-level essays within the same timeframe cost $24.95 and $25.95/page, which is still moderate enough. If you’re running out of time though, you’ll have to shell out – an essay to be done in 3 hours costs as high as $50.95/page. Theses, however, are evaluated surprisingly low – for a Ph.D. thesis to be done in 2 months you’ll pay only $21.95/page, whereas in a 48-hours deadline the rate is $35.95. Prices for other kinds of work vary considerably – see the order form for details.
The site boasts of a live chat, but when you click on the icon, nothing happens, which is disappointing enough. Other ways to contact the support are via phone, query form or e-mail, which work all right, but I had to ask some of the questions twice as the operator was strangely evasive in some answers. The customer panel is also available, with its traditional array of functions at your disposal to supervise the writing process (communication with the writer, guidelines upload, order tracking).
Quality of writing:
There’s no way to comment on the quality of writing this agency provides as no samples are published on the website.
- You can request any number of revisions of the finished paper for free within 14 days of order completion (30 days for lengthy papers), provided that you do not change the initial instructions. In case of any alteration in instructions, you pay extra as it is considered a separate job;
- Money-back policy allows either full or partial refunds (look up the Terms and Conditions for details);
- Breach of order deadline is compensated with a credit or a discount for further orders;
- You may request that your paper be delivered chapter by chapter.
AstonishingPapers may seem attractive due to reasonable prices, yet the team’s attitude to the customer feels sloppy as there’s precious little useful info on the website; support operators do not always give comprehensive answers as well, which I think is off-putting.