The website’s design and usability leave much to be desired. In addition to the fact that it is a bit too colourful to be treated seriously, there is way too many filler texts scattered across the pages where you expect to see information about the site. Even the sites that overuse fillers tend to separate pages for search engines and pages for clients, but it is not the case here. However, you may minimize the waste of time if you only visit the links on the upper panel – most of the others are rather useless.
AEssay doesn’t charge you excruciatingly high for its services – the prices are more or less the same as in most other agencies: the lowest, however, are a little bit lower than most. Writing from scratch starts at $11.95 and rises to $37.95 per page. Editing is evaluated separately and, peculiarly enough, it is priced somewhat higher than one expects: from $9.50 to $29.50 per page, only a little bit lower than actual writing. The factors that are taken into account during price calculation are urgency and academic level, and the correlation is clearly seen in a table.
The website states that it has 24/7 online customer support. Supposedly, it is chat – there is even a showy colourful button that says “Chat” on a side panel. I am, however, yet to see this button saying anything but “offline”, and when you press it you are redirected to a query form, which sends your questions via e-mail. However, it seems that it really is 24/7 service – whenever I used this form, I received answers within an hour, sometimes in a matter of minutes.
Quality of writing:
The paper I received from AEssay was surprisingly good, taking into account other less than praiseworthy features of their website. Correct wording (I am almost sure the essay was written by a native English speaker), minimum of mistakes. Some corrections, however, were still necessary – and when I asked for them, they were done promptly.
- Free outline, title and bibliography pages;
- Unlimited free revisions within 3 days after completion date;
- You can only communicate with the writer via the customer support;
- Refunds are possible, but only in extraordinary situations (writer turned out to be incapable of completing the order).
Poor design of the website and difficulties with contacting customer support put you off at first, but affordable prices and above average writing make AEssay a viable choice. It has its shortcomings, but positive qualities mostly balance them out.